Volunteers
What would I be volunteering for?
Volunteer activities range from transporting (Transcall) visually impaired people; befriending people at home; supporting whilst attending the eye clinic; to helping out in one of the clubs.
Who would be my link person?
Once you start your work you will be linked to one of our Volunteer Co-ordinators who will give you information and support whenever you may require it.
The Transcall operator will be your link person when transport is being arranged.
You will be part of the CIB Services Team and as such will be in regular contact with the Head of Services Carys Henry who is responsible for running the department.
What support would I get?
Apart from the contact with CIB, you will have the opportunity to attend meetings with other volunteers where you can discuss and share information about your work as a volunteer.
What would I get out of volunteering?
We believe good quality volunteering has something to offer any person who chooses to get involved.
By becoming one of our volunteers, you have the opportunity to build friendships, not only with people you offer to help, but also with other volunteers and staff within the CIB.
Will I be insured?
Our volunteers are insured against claims made against them for negligence, providing they are engaged upon tasks allocated to them by the CIB, and by observing the normally expected precautions when responsible for the care of the person in their charge.
The implications of this are that you should inform, and have the approval of the CIB before changing your role in relation to volunteering.
Cars
Our volunteers must have 3rd party liability or comprehensive insurance cover on their vehicle if it is used to carry passengers during volunteer work for the CIB. It is advisable to notify the insurance company that the vehicle is being used for voluntary work.
A donation of £2.50 each single journey up to five miles and 50p per mile thereafter is given to the volunteer by the visually impaired passenger.
Emergency Procedures
Very rarely a situation arises that will need your immediate attention, car accident, a fall or sudden illness. If any of these incidents occur, then please contact CIB on Cardiff (029) 2048 5414 or the out of office number, after you have taken immediate steps to rectify the situation.
Our policy is that if you are unable to gain a reply, or for some reason the passenger is not around for the pick-up
DO NOT walk or drive away, but,
1. If possible, check with the neighbours.
2. Check with Transcall on Cardiff (029) 2047 3573 or CIB in case there has been a last minute change in arrangements.
Confidentiality
Our volunteers are aware of the importance of not betraying any confidence that may have been entrusted with and that it is essential for them to follow the guidelines laid out by CIB.
Finally
Our volunteers always inform us if they change their:-
. Phone number
. Address
. Car
. Car insurance
or if they are unable to turn up.
Do keep in mind that voluntary work is doing something you really want to do rather than something you feel you ought to do.
Come and join us and enjoy yourself.
Thank You